Terms & Conditions - Cressida Cowell

Terms & Conditions

Legal Notice
The following sets out the conditions of use for the Hachette Children’s Group website, including Franklin Watts, Hodder Children’s Books, Little, Brown Books for Young Readers, Orchard Books, Orion Children’s Books, Wayland Books and all subsidiary microsites and their product. You may print these terms and conditions by pressing the print icon on your browser.
By using Hachette Children Group’s websites site you acknowledge that you have read, understood and agree to be bound by these terms and conditions.
We may update these terms and conditions at any time and you will be bound by any new terms and conditions when you visit the site.
If you do not agree to these site terms (including any amendments) you must not use this site.


Liability for accuracy and applicability
The information contained in this website is not comprehensive and, despite our efforts, it may not be accurate, up to date or applicable to the circumstances of any particular case.
We do not accept any liability for any inaccuracies or omissions (to the extent permitted by any applicable law) in this website and any decisions you make based on information contained in this website are your sole responsibility.

Neither Hachette Children’s Group, Cressida Cowell nor any of its subsidiaries accept liability in contract or tort (including negligence) or otherwise for any direct, indirect, special, consequential or other losses or damages of whatsoever kind, whether or not foreseeable or in the contemplation of the parties, including but not limited to loss of profit or loss or damage to data, software or computer equipment arising out of access to, or the use of the this website or any information contained in it.

This site is aimed at those who access this website from the United Kingdom mainland.
Those who access this site from other locations are responsible for compliance with local laws if and to the extent that local laws are applicable.


Prices and availability
While Hachette Children’s Group makes every effort to ensure that information on its websites is accurate, this cannot be guaranteed. Prices displayed in our on-line catalogue and availability may change without prior notice.


Purchases from Hachette Children’s Group web sites are via Bookpoint Limited (one of the companies in the Hachette UK Group). Bookpoint’s terms and conditions apply to all purchases. They may be accessed by clicking here and printed by pressing the print icon on your browser. Contracts for the purchase of books must be concluded in English.


Trademarks and copyright
All brand names, service names, product names, titles and copyright material used in or on this site are trade marks or copyright of their respective holders. No permission is given by Hachette Children’s Group or its subsidiaries for their use by any person other than such holders (except in the case of viewing the site from a personal computer or downloading material for personal non-commercial use) and such use may constitute an infringement of the holders’ rights.


Data Protection and Privacy
We may need to know your personal details including your name, address, telephone number and e-mail address to provide you with information or to reply to your queries. If you order goods, we may also require your credit card details (depending on your method of payment). We will not collect any personal information about you without your consent. We will take all reasonable precautions to ensure that all the personal data that you have submitted via the website remains confidential. As required by the Data Protection Act 1998 we have strict security procedures regarding the storage and disclosure of personal data. Hachette Children’s Group and subsidiary sites are secure sites with firewall protection, and all commerce via the site is protected using 128-bit SSL encryption.
Hachette Children’s Group and subsidiary sites use SecureTrading, an independent payment service provider, to process credit and debit card payments. All sensitive payment card information is encrypted using e-payment software and is sent to the bank for instant authorisation via the SecureTrading network of payment gateways. Transactions normally take a few seconds to be processed. For more information about SecureTrading please visit their website at www.securetrading.com or call 0800 028 9151.

We may pass information that you have given us to other companies within the Hachette Children’s Group of companies. We do not sell any personal information about our customers to third parties. However, we may release personal information if we acquire any new businesses and/or sell all or part of our business. (Personal information may be one of the business assets transferred to the purchaser).

You have the right to access personal information which we hold about you and to have any errors corrected. It is your responsibility to ensure that we have correct contact information. If you would like us to remove all personal information we hold about you from our records or have any other questions or queries with regard to data protection and privacy then please e-mail us at ad@hachettechildrens.co.uk or write to us at the address at the end of these terms and conditions. If you do not wish to receive any promotional material from us, please e-mail or write to us as set out in the preceding sentence.


Site Security
While Hachette Children’s Group makes reasonable attempts to exclude viruses, worms, Trojans and other malicious or destructive computer code from its web sites and the web sites’ contents (including downloadable screen-savers), it cannot guarantee such exclusion. Hachette Children’s Group gives no assurance (whether express or implied), assumes no obligation and accepts no liability or responsibility in relation to such exclusion. You are strongly recommended to take all appropriate safeguards before using this web site or downloading any information or content from it.


Law and Jurisdiction
Your use of this website and downloads from it, and the operation of these terms and conditions, shall be governed in accordance with the laws of England and Wales. The English courts shall have exclusive jurisdiction over any dispute arising out of your use of this website save that any holder of any trade marks, copyrights or other intellectual property rights may take action in any appropriate jurisdiction to protect those rights. In the event that any or any part of the terms contained in these terms and conditions shall be determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term shall to that extent be severed from the remaining terms which shall continue to be valid and enforceable to the fullest extent permitted by any applicable law.


Requests to re-publish any of the Content and to use quotations or extracts from any book published by Hachette Children’s Group should be addressed to:
The Permissions Department
Hachette Children’s Group
50 Victoria Embankment,
E-mail: gm@hachettechildrens.co.uk